Last Updated on November 29, 2019

After you set up an eBay channel you can connect it to your eBay account by following the steps below

  1. Click “All Channels” on the left-hand corner of the main dashboard
  2. Select your eBay Channel
  3. Go to your eBay Channel  settings
  4. Click API Connection


  1. Click “Give Permissions to StoreAutomator” and you will be directed to your eBay account to give permission to link to StoreAutomator.  

Once you confirm your eBay account will be linked to StoreAutomator.

If you get the following errors with your eBay channel:

merchantLocationList is empty > Select an inventory location 

paymentPolicyIdList is empty > Select a payment policy

returnPolicyIdList is empty > Select a return policy
Go to Channel/Channel Settings/API Connection and fill the necessary Inventory Location, Payment Policy and Return Policy fields.