Last Updated on November 13, 2019

Channel settings can be changed in this menu. Settings here are Channel level and apply to all products in the channel. If you want to elaborate settings at the product level, you must find the product in channel products click on Edit and change product settings from there.

Channel settings are located at:

Menu > Channel > Channel Settings

Common Settings

General tab

Here you can change general settings for your channel:

>> Channel Name is the Sales Channel’s Name,

>> Seller Name is your seller name to be sent to the channel,

>> Currency is your transaction currency in the market, given the market allows this currency. If the market has only one currency, this variable is set to market’s currency and becomes a constant,

>> Enable Repricer, enables the repricer (if this is an Amazon Channel). Repricer is a useful tool to adjust products prices within given limits and competitor’s prices; if there is a competitor, it will go below their price, and if there is no competition it will increase the price; for more information regarding Repricer click here,

>> Product Sync Enabled, enables product updates for this channel when clicked on the sync button,

>> Ignore publish State, ignores default publish state that was set in Menu > Settings > Global > Content Settings. This switch sets the default behavior for a newly created item whether it will be published or not. For more information read the article “How to control Publish State”.


Sync tab

>> Include all inventory, when checked includes all items in the inventory (All brands, items) for sync by default, unchecking this option only sends updated items. If you include the whole inventory the processing time of the channel server will lengthen depending on the data size. If you are changing a couple of items, it will just be send those and leave the rest untouched.

>> Allow Product creation, if checked, allows new products to be created during sync, in case the product you are sending does not exist in the channel database,

> Allow Product Update allows updating product data, prices, etc.

>> Enabled Updates selects what to update in the channel; you can update Product data Quantity, Price, and product images,


> Allow Product Deletion, if checked, allows removal of the product from channel database, if it was removed from your database; use this option with caution, as it will delete items from the channel server and recovering deleted items is a lengthy and cumbersome effort.


>> Remove discontinued Items, if checked, removes the items from the channel, if they were marked as “Discontinued” in their product data; unchecking this option will leave discontinued items in the channel database, and they will be visible to your customers as discontinued,

> Create Discontinued Items this will recreate deleted discontinued items in the platform database. This is useful for SEO purposes. Use this option with discretion as it will bring back discontinued items to the sales channel as discontinued.


Orders tab

>> Enable Order Download, when checked, enables order information download to your StoreAutomator System database, which consists of, Customer Name, address, ordered items, their quantities, tax, and shipping costs. This setting applies to all items in the channel. If you uncheck this, then no orders will be downloaded to StoreAutomator system; and you need to follow up with your orders in some other interface the homepage of your sales channel.

>> Order Download Mode, (for Amazon Channels only), downloads FBA or FBM or All orders. This is useful to figure which orders are Fulfilled by Amazon or your store.

>> Order Acknowledge Mode sets the default acknowledgment behavior when an order is received. An acknowledged order is your commitment to the sales channel and must be fulfilled by your store. When you receive an order, depending on this setting, it will either do nothing, or acknowledge all orders or acknowledge orders in your stock only. You can leave this at “Do nothing” and when you send the tracking information of the package an automatic order acknowledgment will be sent to the channel.

>> Enable Tracking update when checked it enables sending Tracking Numbers to the sales channel, which can be forwarded to the customer.

>> Order notification emails is a list of emails of your team who will respond to an order when an order is received. The system will forward the order information to these people so they can pick up items, make the packages and ship them to the customers. Multiple emails can be entered by separating with commas or semi-columns.

>> Backorder Notification Emails, are the emails of people who will respond to a backorder situation when you don’t have the items in your stock. Multiple emails can be entered by separating with commas or semi-columns.

>> Enable order forwarding

when checked this will automatically forward all orders received from this channel to the fulfillment merchant selected in the drop-down menu. Use this option with caution as it will forward all orders to this merchant for fulfillment. Also you can ask for tracking numbers from the merchants by checking the checkbox underneath. You can use this:

              >>> If you don’t have a warehouse of your own and fulfilling orders through other merchants,

              >>> Or, you are using another program to fulfill your orders within your warehouse,

              >>> Or, if you are going for a vacation and shutting down your store for a while.

>> Export Orders After This feature will export orders after the order number entered. E.g. your company is 10 years old, and you just need to see last years orders, which is order number 6734 and up; so just enter 6734 in the textbox and the system will download orders after this number.


Inventory Masking Tab

When set, inventory masking forces the visible quantity of products to this value; this applies to the whole channel. It is also possible to set masking for individual products, this can be done on the product page.


Pricing tab

>> Ignore Global Sale Price when checked this will ignore the sales price of an item (as it was defined in the product page as “Regular Price”), and change it as per the settings and rules defined in this section. These settings and rules apply to all products in the channel.

>> Price Factor is the number to multiply the regular sales price with and change the final price. This multiplication factor applies to all products on the channel.

>> Price Rule is a feature to write parametric rules to change product prices; price rules apply to all products in a channel, to read more about this feature please read the article “Pricing and Price Rules”.

>> Price Match matches prices of a channel with a Repricer-enabled master channel, which both must be Amazon Channels. The rule applies to all products in the channel, to read more about this feature please refer to the article “How to match prices from one channel to others”.

>> Beautify Pricing, this feature will convert Price field’s cents value to the “Beautify Decimal Value” or BDV. This setting will affect all items in a channel.

            >>> Beautify up, converts all cents from 01 to 98 to BDV with a same dollar value,

           >>> Beautify down, converts all cents from 98 to 00 to BDV with lowering dollar amount by 1,

          >>> Don’t beautify, will not make any change,

>> Beautify Decimal, defines the Beautification decimal Value or the BDV.


Shipping tab

>> Shipping template: Sales Channels have custom shipping templates, in this drop-down menu you can view these templates. This selection of template will apply to all products in the channel.

>> Standard Shipping price, if it is set, this is the standard shipping price for this channel.

>> Free Shipping Threshold, if it is set, this is the threshold dollar amount to provide free shipping to your customers

>> Shipping override – Ship Option, sets your shipping options for this channel, Amazon only.

>> Shipping override – Type, sets the shipping override type for the channel if the shipping cost was additional to the price or was exclusive; Amazon Channels only.

>> Ship Days is the fastest shipping you can provide in days.

Tax tab

>> Tax Mode sets the tax mode; if it was included in the price or apply tax on top of the price or exclude it for all.

>> Default Tax Channel: This tax is automatically applied to all products in the channel in the form that was defined in “Tax mode” (above) and in the amount defined in this dropdown menu. This menu displays the tax rates you have defined in Menu > Settings > Taxes. For e.g., if you are selling in the UK and apply taxes to prices select “Apply Tax” and chose 20% rate from the drop-down list. To read more about how to add tax rates to the drop-down menu, please refer to the article “Taxes”.

>> Ship Tax defines the shipping tax to be applied to this channel, if applicable.


Content tab

Description Template changes the descriptions of all products in this channel with the help of the description template selected.

Product Title Template changes the Titles of all products in this channel with the help of the description template selected from the list. Title templates are the same as description templates and both are stored in Menu > Settings < Description Templates. They are also created in the same manner. If you like to get more information regarding the creation of title templates please refer to the article “description templates”.

Ignore  Parent Images for Variants: When checked this will send the parent image for all its child products when sending data to sales channels. This is useful if you have pictures for parents and don’t have individual pictures for child products.

Warehouses tab

All warehouses: Selects the warehouses that you want to list products for this channel. All warehouses mean that you can list products from all of your warehouses, in this channel. When a warehouse is turned off you can see the products from those warehouses as listings but the quantity will be zero.

When this checkbox is unchecked it will display active warehouses you are currently using and expects you to select warehouses you want to use for this channel. Including a channel means that the products stored in that warehouse will be included in that channel listings.

If you like to get more information regarding warehouses please refer to the article “Suppliers and Warehouses”.


Feed Templates are stored here. You can select a template, save it and click on “Create feed” to download feed. To read more about Feed templates you can refer to the article “Templates” and “how to create Google Feed”.


Repricer contains the repricer settings for this channel. Repricer can only be operated on an Amazon channel. If you want to get more information regarding repricer, please refer to the article “Repricer”.

API Connection

This tab contains your seller ID, developer ID, and Authorization Token. These are settings necessary to log in to your seller account in that channel. Once you enter this information and save it you won’t need to revisit this page again.